Terms & Conditions

2 Hour Party Package

(Please scroll down to see details for our other option – Jump + Picnic Space Hire)

  • Your party starts and finishes at the times stated on your booking confirmation sheet, early arrival more than the 15 minutes already allocated in your arrival time is not advised, as we are unable to accommodate you.
  • You have access to the party room 30 min prior to your DINING TIME to add your own touches. No tacks or cellotape on walls please.
  • Own food is welcome, ie; birthday cake, platters, with all associated items at your own cost; napkins, sauce, plates for cake etc. NB: We do not have kitchen facilities available to the public. Extra napkins are $3.50 per pack of 10.
  • Please respect the next booking by vacating the room/space on time, quarter to the hour.
  • Due to the nature of the business, booking times cannot be delayed.
  • Numbers confirmed at the time of your confirmation call is important. Regardless of how many turn up, payment is made on those confirmed numbers. Also if you have extra guests/jumpers turn up, we may be fully booked and unable to accommodate them.
  • Minimum payment made on 8 party goers, accommodating up to 18 persons max.
  • Party food is calculated for the party guest only – not intended for spectators or additional jumpers
  • Once your booked jump time is finished there is no returning to the trampolines.
  • No silly string, party poppers, blowers or food fights.
  • 15% of the deposit is retained with any cancellations with over 7 days notice. 100% cancellation fee applies to no shows or less than 7 days notice.

Cancellation/Reschedule Policy
You may cancel or reschedule your party up to 7 days prior to it, however, please note:

  • 15% of deposit is retained with any cancellations or rescheduling over 7 days notice.
  • 100% cancellation fee applies to no shows or less than 7 days notice.

 

Jump + Picnic Space Hire

  • No minimum for Picnic Space Hire and accommodating seated – 18 max persons, buffet style, 40 max persons –

Picnic Space Hire Cancellation/Reschedule Policy

Rescheduling
You may reschedule your Picnic Space Hire up to 3 days prior to it, however 15% of Picnic Space Hire Fee is retained for less than 3 days notice.

Cancellations:

  • 15% of Picnic Space Hire Fee is retained with any cancellations over 3 days notice.
  • 100% cancellation fee applies to no shows or less than 3 days notice.

* Please note that the 1 Hour Jump Session bookings you make in addition to the Picnic Space Hire differs to the above conditions, please see following.

Jump Sessions Cancellation/Reschedule Policy

MegaBounce runs on a capacity basis and we reserve your space when a booking is made therefore, all payments made are non-refundable. We are happy to reschedule your booking or provide you with a voucher, provided 24 hours’ notice is given.”

Adhering to the above Terms and Conditions helps in the smoother running of your party.

If you have further concerns about this please contact us. (06) 757 8276 or email to office@megabounce.co.nz