Terms & Conditions
Mega Party Package
(Please scroll down to see details for our other option – Jump + Picnic Space Hire)
Parties – Terms & Conditions (No need to click each checkbox)
- Your party starts and finishes at the times stated on your booking confirmation sheet. Please stick strictly to your arrival & departure times, we are unable to accommodate early arrival & we recommend all guests have a pick up time of half past the hour to ensure departure from the building by 1/4 to the hour. Where our staff will commence cleaning for the next booking.
- Our Party bookings are a Maximum of 18 Dining and total 25 people including Seated guest, Spectators and additional jumpers. Please make sure your guest numbers do not exceed this as we are unable to accommodate them in our cafe area.
- The party room is NOT available on your arrival, a staff member will advise when the party room is ready for you to add your own touches. This is usually by 1/4 pass the hour, NB: unless you have booked the first party of the day.
- Own food is welcome, ie; birthday cake, platters, with all associated items at your own cost; napkins, sauce, plates for cake etc. NB: We do not have kitchen facilities available to the public. Extra napkins are $3.50 per pack of 10.
- Please respect the next booking by vacating the room/space on time, quarter to the hour.
- Due to the nature of the business, booking times cannot be delayed.
- Numbers confirmed at the time of your confirmation call is important.
- Regardless of how many turn up, payment is made on those confirmed numbers. Also if you have extra guests/jumpers turn up, it is likely we will be fully booked and unable to accommodate them.
- Once your booked jump time is finished there is no returning to the trampolines.
- No silly string, party poppers, blowers, confetti or food fights. No tacks or cellotape on walls please.
- 15% of the deposit is retained with any cancellations with over 7 days notice. 100% cancellation fee applies to no shows or less than 7 days notice.
You may cancel or reschedule your party up to 7 days prior to it, however, please note:
- 15% of deposit is retained with any cancellations or rescheduling over 7 days notice.
- 100% cancellation fee applies to no shows or less than 7 days notice.
Jump + Picnic Space Hire
No minimum for Picnic Space Hire. Our Picnic Space holds a Maximum of 18 Dining and total 30 people including Seated guest, Spectators and additional jumpers. Please make sure your guest numbers do not exceed this as we are unable to accommodate them in our cafe area.
Picnic Space Hire Cancellation/Reschedule Policy
You may reschedule your Picnic Space Hire up to 3 days prior to it, however 15% of Picnic Space Hire Fee is retained for less than 3 days notice.
- 15% of Picnic Space Hire Fee is retained with any cancellations over 3 days notice.
- 100% cancellation fee applies to no shows or less than 3 days notice.
* Please note that the 1 Hour Jump Session bookings you make in addition to the Picnic Space Hire differs to the above conditions, please see following.
Jump Sessions Cancellation/Reschedule Policy
MegaBounce runs on a capacity basis and we reserve your space when a booking is made therefore, all payments made are non-refundable. We are happy to reschedule your booking or provide you with a voucher, provided 24 hours’ notice is given.”
If you have further concerns about this please contact us. (06) 757 8276 or email to firstname.lastname@example.org